SERVICES & SOLUTIONS
Summit2Sea helps clients navigate through complex business situations by aligning processes, people, and information. We have experience across a wide variety of consulting services, with a core competency in Oracle Enterprise Resource Planning (ERP), program management, technical development, business intelligence and data warehousing solutions.
In recent years, we have been leading efforts to transform several organizations within the Federal Government.
Financial / Procurement System Implementation and Upgrade
An Oracle E-Business Suite implementation or upgrade project can become very challenging and complex without a partner who has the knowledge and experience to help overcome the inherent implementation/upgrade obstacles. Oracle is a very powerful, flexible and scalable solution. The flexibility, power, and broad scope of EBS functionality can present challenges that require careful management throughout all phases of the project lifecycle. S2S has proven that we are the right partner, we are experts in Oracle EBS and have successfully completed multiple implementations and upgrades for our Federal, DoD and Commercial clients. Our team has a thorough understanding of Oracle features, capability and functionality which enables us to recommend out of the box or custom solutions that bring the most value to the organization and meet or exceed project goals.
At Summit2Sea we listen first, and then collaborate with you to design a prototype. We share the prototype and continually improve on the design with an iterative approach. Our iterative and inclusive implementation/upgrade methodology ensures that your organization has ownership of not only the final product, but also a solution that provides a greater value to the organization.
S2S implementation and upgrade services:
SYSTEM DESIGN, DEVELOPMENT AND INTEGRATION
Summit2Sea provides a full menu of system design, development, and integration services aimed at improving efficiencies, reducing the cost of operations, enhancing business process, and creating sustainable solutions for growth.
We stand out in the crowd because our people have not only a wealth of technical expertise, but also excellent functional knowledge and communication skills. These combined qualities effectively decrease development timelines and improve the value of the solution for each client. Summit2Sea utilizes industry standards and best practices to develop interfaces, conversions, enhancements, form customizations, report customizations and workflows. We use the latest configuration management tools (PVCS, Changeman, iTracker) to ensure proper version control and documentation are in place.
Oracle Federal Financials - Enhancements
Summit2Sea has a wide array of pre-built Oracle Federal Financials enhancements that we can easily integrate into both new and existing implementations. All of our enhancements are fully upgradeable and backed with ongoing support. Why re-invent the wheel?
Summit2Sea offers Data Warehouse and Business Intelligence solutions that assist in the delivery of an integrated view of data across an organization’s disparate systems and applications. Summit2Sea builds information management solutions that assist our clients in solving complex business problems by utilizing leading-edge technologies and providing highly skilled business intelligence consultants. We turn data into actionable information by getting the right information to the right people at the right time. Our consultants understand both the business and technology which allow us to deliver high impact and high speed solutions. Our services include:
Summit2Sea has the experience to assess and improve financial management systems, financial reporting and analysis, strategic financial planning, financial policy formulation and development. It also has the capacity to devise and implement performance measures, conduct special cost studies, perform economic and regulatory analysis, assist with financial quality assurance efforts and perform benchmarking.
Our experienced teams are a blend of highly qualified financial accountants and IT consultants. Summit2Sea understands the unique challenges of the financial marketplace, including the importance of completing a successful audit and the increased demands of system processing and reporting at quarter and year end close. Our list of services includes:
PROGRAM AND PROJECT MANAGEMENT
Summit2Sea offers program management services that encompass the management of financial and business solutions programs and projects and includes but is not limited to program management, program oversight, project management and program integration of a limited duration. Summit2sea also offers a variety of functions that can be utilized to support program integration or project management tasks.
Summit2Sea’s Program and Project Management capabilities include a complete range of strategic and planned program management services, ranging from initial business case justification through solution delivery. Our organization has the capabilities and experience to assist Government and Commercial clients establish and operate Program Management Offices (PMOs) to effectively manage complex portfolios of IT and financial management improvement projects. Our list of services includes:
Summit2Sea has extensive experience with assisting Government and Commercial organizations implement new systems and business processes. These experiences have helped Summit2Sea to become highly successful change managers. Summit2Sea will partner with your company to ensure success with each change management initiative.
Process Change Phases
Change Management Principles
Summit2Sea applies its change management approach to assist each organization accomplish the successful implementation of new or transformed systems and business processes. This principled approach is one that displays integrity and stimulates both openness and trust thereby ensuring lasting success. Adoption and utilization of following key principles significantly increase the chance of success for each change initiative. These principles are:
Change Management Activities
In addition to the principles identified above there are eight activities that are essential to effective change management. Summit2Sea will define and partner with each client to ensure the success of the change program. These activities are:
Identify & Define
Express why change needs to occur and why it needs to happen within a defined time frame.
Obtain agreement from the key decision-makers, resource holders and those impacted by the change that a change is required.
Define in specific and measurable terms the desired organizational results.
Assign responsibility to applicable participants for the various tasks and duties.
Develop & Nurture Capability
Build organizational systems and participant skills necessary for ensuring success of the change.
Institutionalize the change to ensure that it becomes the “De facto” way of doing things within the organization.
The change program has the visible support of key decision makers throughout the organization and resources are committed to the program.
Planning is conducted carefully before program implementation and documented. Objectives, resources, roles and risks are identified in the plan. Major stakeholders provide buy in and approve the plan.
Goals and objectives are identified and documented in measurable terms and program progress is consistently monitored and communicated to major stakeholders.
Stakeholders participate in an environment of shared trust, openness and respect.
Resources and support systems are provided to the implementers and change recipients both before and after the change initiative is completed.
Summit2Sea will assist each client in the identification and management of change stakeholders. A stakeholder is any person with an interest in the change process or the outcome of the proposed change. Stakeholders usually have a mixture of competing interests and often act to further their agendas. Summit2Sea will help develop a plan that leverages program, initiative, or project stakeholder to build a stakeholder alliance that conveys change behaviors into the ranks and nurtures acceptance within the organization and facilitates rapid-decision-making on issues affecting the program or project.
Summit2Sea will help each client in the setting of clearly defined and measurable objectives. Setting goals, if done properly engages stakeholders and commits them to the program. Other benefits include identifying important efforts and providing a gauge for measuring program success.
Summit2Sea will help each client identify and clarify roles and tasks. People, and only people, can make organizational change happen. For each change initiative, we will identify the four key change roles: Change Driver, Change Implementer, Change Enabler and Change Recipient. In organizations with a low performance culture, many employees and managers will expend considerable effort in hiding from responsibility. We will help ensure that the correct person has been selected for the right role.
Summit2Sea will help each client develop the right teams required for the change. Development of these teams reduces individuals from working in isolation and promotes collaboration. Positive results will more likely be achieved through people working in collaboration on a team. In addition, we will help identify the correct team leaders to help ensure that each team leverages each individual’s strengths and are more productive and effective.
Summit2Sea will assist each client in preparing its workforce for the integration of new system and processes. We have developed a comprehensive matrix that compares new business processes to old roles/jobs. This analysis identifies how each old role/job is required to change in the new system by aligning those against the new business processes. The analysis also identifies any required alterations to existing supervisor/employee relationships and any potential changes to organizational boundaries that result from the change in business processes. It is critical that both management and employees understand their role/job in the new business environment. This analysis is the foundation for developing a comprehensive training strategy.
Summit2Sea will provide each client expert advice on the application of appropriate training strategy. This strategy includes development of a training plan, determination of the most effective training delivery method, and preparation of training materials and environments to prepare users for the new systems, processes, and procedures. Summit2Sea will also provide each organization with training sustainment so that end user training doesn't end at implementation, but will be available on demand for new users or for future retraining sessions. This sustainment also ensures that the “old ways” of completing a task will no longer be utilized and only the “new ways” will be used in the future. Empowering users with knowledge reduces support costs and increases an agency’s knowledge.
Dealing with Resistance
Summit2Sea will partner with each client to identify and reduce resistance to the new change. We will collaborate with each client to develop a well thought out plan for dealing with the resistance. This plan should include identification of the resisters, their reasons or objections for resistance and alternative methods to help people deal with change.
Summit2Sea will help design reporting metrics which will help to understand the progress being made under the various change management initiatives that occur within our client’s organization. These metrics assist with identifying status, effectiveness, risks and areas for improvement.